MUNICIPAL INSIGHTS
Articles, insights, and best practices from Canada's leading municipal consultants
Showing 25–36 of 36 articles
Jan 10, 2024
Planning & DevelopmentThis is the initial article in a series of articles addressing Crime Prevention Through Environmental Design (CPTED) in Government Facilities. Note that all the strategies mentioned throughout the art…
Nov 28, 2023
Technology & InnovationCrime Prevention Through Environmental Design (CPTED) has emerged as a pivotal strategy in the realm of urban planning and public safety. This approach focuses on the design, manipulation, and managem…
Oct 25, 2023
Technology & InnovationThe democratization of information, fueled by the digital age, has empowered citizens to seek transparency and accountability from their local governments. As a result, municipalities are witnessing a…
Sep 12, 2023
Technology & InnovationCitizen satisfaction is not just a buzzword; it’s an essential metric for evaluating the performance of local governments. Research indicates that a staggering 72% of citizens are interested in utiliz…
Sep 8, 2023
Technology & InnovationWith the minimum wage in Ontario set to increase significantly by +6.7% in October, we’re seeing many employers in this high inflation environment budgeting for increases of between 3% to 5% (or more)…
Jun 29, 2023
Governance & LeadershipWhenever I tell someone, I was a municipal CAO earlier in my career, I see their eyes glaze over and they slowly respond, “Ohhh??”, in a questioning tone and with a realization they have absolutely no…
Jun 29, 2023
Technology & InnovationThe problem: Dedicated 311 Systems are prohibitively expensive As residents increasingly demand easier access to services, the need for software solutions to meet this demand becomes crucial. However…
Jun 19, 2023
InfrastructureKeeping Seniors Safe in Their Own Homes The desire to remain in our own homes as we age has been significantly increased over the past few years. The COVID pandemic highlighted that our home is ou…
May 23, 2023
Technology & InnovationMunicipalities face a complex challenge in FOIA request management (Freedom of Information Act). To find the pertinent information, staff must carefully sift through the vast amount of documentation a…
May 3, 2023
Technology & InnovationA new MuniServ whistleblowing service partner in helping to maintain a healthy workplace and municipality. WOULD YOU RECOGNIZE THESE BEHAVIORS? First, understand what is going on! Differentiating b…
Apr 6, 2023
InfrastructureDoes it sometimes seem that no one is listening, or even reading? Do you have a sneaking suspicion that your work is being marginalized, or even ignored? Experience and research tells us that it’s not…
Jan 19, 2023
Governance & LeadershipWhen candidates run for municipal Council, they do so not only because they have a passion for helping their communities, but they also often have ideas and goals for the community. From my experi…
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