MUNICIPAL INSIGHTS
Articles, insights, and best practices from Canada's leading municipal consultants
Showing 1–11 of 11 articles matching your search
Jan 30, 2026
Technology & InnovationMunicipalities are under growing pressure to deliver services that are not only accurate, but easy to access. The challenge most cities face today is not a lack of information—it is that residents str…
Feb 27, 2024
Technology & InnovationThis is the eighth and second last installment article in a series of articles addressing Crime Prevention Through Environmental Design (CPTED) in Government Facilities. Note that all the strategies m…
Jan 24, 2024
Technology & InnovationThis is the third installment article in a series of articles addressing Crime Prevention Through Environmental Design (CPTED) in Government Facilities. Note that all the strategies mentioned througho…
Jan 19, 2024
Technology & InnovationThis is the second installment article in a series of articles addressing Crime Prevention Through Environmental Design (CPTED) in Government Facilities. Note that all the strategies mentioned through…
Nov 28, 2023
Technology & InnovationCrime Prevention Through Environmental Design (CPTED) has emerged as a pivotal strategy in the realm of urban planning and public safety. This approach focuses on the design, manipulation, and managem…
Oct 25, 2023
Technology & InnovationThe democratization of information, fueled by the digital age, has empowered citizens to seek transparency and accountability from their local governments. As a result, municipalities are witnessing a…
Sep 12, 2023
Technology & InnovationCitizen satisfaction is not just a buzzword; it’s an essential metric for evaluating the performance of local governments. Research indicates that a staggering 72% of citizens are interested in utiliz…
Sep 8, 2023
Technology & InnovationWith the minimum wage in Ontario set to increase significantly by +6.7% in October, we’re seeing many employers in this high inflation environment budgeting for increases of between 3% to 5% (or more)…
Jun 29, 2023
Technology & InnovationThe problem: Dedicated 311 Systems are prohibitively expensive As residents increasingly demand easier access to services, the need for software solutions to meet this demand becomes crucial. However…
May 23, 2023
Technology & InnovationMunicipalities face a complex challenge in FOIA request management (Freedom of Information Act). To find the pertinent information, staff must carefully sift through the vast amount of documentation a…
May 3, 2023
Technology & InnovationA new MuniServ whistleblowing service partner in helping to maintain a healthy workplace and municipality. WOULD YOU RECOGNIZE THESE BEHAVIORS? First, understand what is going on! Differentiating b…
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