AccessE11

About AccessE11

AccessE11 is a Municipal 311, Citizen Issue & Relationship Management platform. It is designed to provide small to mid sized municipalities a simple, cost effective means to manage citizen issues, and has been embraced by numerous local governments to address a specific challenge; how to improve the efficiency, and the perceived quality of interactions with their residents. To address this challenge, AccessE11 offers a unique blend of 311 Issue Management and Customer Relationship Management features. The platform drives simplicity, reduced administration, stronger decision making and better compliance across 3 specific areas of focus within local government operations. • Citizen Services: Complaint and issues management • Job Management: Job assignment, tracking and reporting • Administrative Services: Report compliance, citizen tagging, and evidence decision making.

Services Offered

Provinces Served